Refund policy

While we really hope you like your Young Body order, we understand that sometimes things don't always end up how you'd hoped.

Please inspect your order once you receive it and contact us immediately if anything is defective, damaged or if you receive the wrong item, so we can evaluate the issue and resolve it as quickly as possible for you.

Is your item defective, damaged or wrong?

Where an item is confirmed as defective, damaged or different to what you ordered, we will provide a replacement or refund. We have a 30-day replacement policy, which means you have up to 30 days after receiving your order to request a replacement or refund. 

To request a replacement of refund, contact us at admin@youngbody.com.au.

If we approve a refund, you’ll be automatically refunded on your original payment method within 10 business days. It can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at admin@youngbody.com.au.

Have you changed your mind?

You can request a refund if you change your mind up to 30 days after receiving your order. The item/s must be returned as new, unused and re-saleable. You must provide a valid proof of purchase - receipt or e-receipt.

Contact us at admin@youngbody.com.au and we'll prepare you're free pre-paid shipping label. Package your items securely and attach the return label emailed to you then drop off your return at any Post Office, Post Box or Parcel Locker.

Unfortunately, we cannot accept replacements or refunds on sale items or gift cards.